ActiveCampaign vs Close
A detailed, side-by-side comparison of ActiveCampaign and Close. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team Β· Last updated: March 2026
Quick Verdict
ActiveCampaign edges ahead overall with a rating of 4.4/5. However, Close (4.3/5) may be the better fit if you prioritise Inside sales teams that live on the phone and need built-in communication tools. Read on for the full breakdown.
ActiveCampaign vs Close at a Glance
ActiveCampaign
β 4.4ActiveCampaign blends email marketing, marketing automation, and CRM into one platform. Known for its sophisticated automation builder and excellent email deliverability.
Starting from: Β£12/month
Best for: Businesses prioritising email marketing and sophisticated automation
Read full review βClose
β 4.3Close is a CRM built specifically for inside sales teams. It combines calling, email, and SMS in one platform, designed to help reps close more deals faster.
Starting from: Β£42/user/month
Best for: Inside sales teams that live on the phone and need built-in communication tools
Read full review βActiveCampaign vs Close Feature Comparison
Here is how ActiveCampaign and Close compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | ActiveCampaign | Close |
|---|---|---|
| Free Plan Available | No | No |
| Starting Price | Β£12/month | Β£42/user/month |
| Best For | Businesses prioritising email marketing and sophisticated automation | Inside sales teams that live on the phone and need built-in communication tools |
| Our Rating | 4.4/5 | 4.3/5 |
| Mobile App | Limited | Yes |
| Email Marketing | Yes | No |
| Automation | Yes | Limited |
| Reporting | Yes | Yes |
| Integrations | Extensive | Extensive |
| API Access | Limited | Limited |
| Ikaroa Exclusive Discount | N/A | N/A |
ActiveCampaign vs Close Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
ActiveCampaign Pricing
Starter
Β£12/month
- βEmail marketing
- βMarketing automation
- βInline forms
- βSite tracking
Plus
Β£42/month
- βEverything in Starter
- βCRM
- βLead scoring
- βLanding pages
- βSMS marketing
Pro
Β£135/month
- βEverything in Plus
- βPredictive sending
- βSplit automation
- βAttribution
Enterprise
Β£225/month
- βEverything in Pro
- βCustom objects
- βSingle sign-on
- βDedicated account rep
Close Pricing
Startup
Β£42/user/month
- βPipeline view
- βTask management
- βBuilt-in calling
- βSMS
Professional
Β£66/user/month
- βEverything in Startup
- βEmail sequences
- βPower dialer
- βCall recording
Enterprise
Β£105/user/month
- βEverything in Professional
- βPredictive dialer
- βCustom roles
- βCall coaching
Not sure which to pick?
Our team has implemented both ActiveCampaign and Close for clients. We can help you decide based on your specific needs.
ActiveCampaign Pros and Cons
βPros
- β’Best-in-class marketing automation
- β’Excellent email deliverability
- β’Sophisticated automation builder
- β’Good CRM functionality
- β’Strong segmentation capabilities
βCons
- β’CRM is secondary to marketing features
- β’Can be complex for beginners
- β’Contact-based pricing escalates
- β’Reporting could be more visual
- β’Limited social media features
Close Pros and Cons
βPros
- β’Built-in calling, email, and SMS
- β’Designed specifically for sales teams
- β’Power and predictive dialer
- β’Clean, fast interface
- β’Excellent API
βCons
- β’No marketing features
- β’Expensive compared to alternatives
- β’Limited customisation options
- β’Smaller integration ecosystem
- β’No free plan
Our Verdict: ActiveCampaign vs Close
Both ActiveCampaign and Close are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose ActiveCampaign if you need Businesses prioritising email marketing and sophisticated automation. With a starting price of Β£12/month and a rating of 4.4/5, it offers best-in-class marketing automation.
Choose Close if you need Inside sales teams that live on the phone and need built-in communication tools. Starting at Β£42/user/month with a 4.3/5 rating, it excels at built-in calling, email, and sms.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
π Get either product at a discount through Ikaroa Partners
Consider Open Doors Instead
Why choose between ActiveCampaign and Close? Open Doors gives you the best features of both in one platform, for less. It is an all-in-one CRM with email marketing, SMS, funnels, booking, invoicing, automation, and more, starting at just Β£97/month with unlimited contacts.
Need implementation help?
Ikaroa can set up ActiveCampaign or Close for your business, migrate your data, and train your team. We have done it dozens of times.
Free consultation. No obligation.