FreeAgent vs Pipedrive
A detailed, side-by-side comparison of FreeAgent and Pipedrive. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team · Last updated: March 2026
Quick Verdict
Pipedrive edges ahead overall with a rating of 4.4/5. However, FreeAgent (4.2/5) may be the better fit if you prioritise UK freelancers, contractors, and NatWest business banking customers. Read on for the full breakdown.
FreeAgent vs Pipedrive at a Glance
FreeAgent
★ 4.2FreeAgent is a UK accounting platform beloved by freelancers, contractors, and small business owners. Owned by NatWest Group, it is offered free to NatWest, Royal Bank of Scotland, and Ulster Bank business account holders. It handles invoicing, time tracking, expenses, tax, and project management with a focus on making accounting approachable.
Starting from: £24/month
Best for: UK freelancers, contractors, and NatWest business banking customers
Read full review →Pipedrive
★ 4.4A sales-focused CRM built by salespeople, for salespeople. Pipedrive excels at visual pipeline management and is known for its simplicity and ease of use.
Starting from: £14/user/month
Best for: Sales teams wanting a simple, visual pipeline-focused CRM
Read full review →FreeAgent vs Pipedrive Feature Comparison
Here is how FreeAgent and Pipedrive compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | FreeAgent | Pipedrive |
|---|---|---|
| Free Plan Available | No | No |
| Starting Price | £24/month | £14/user/month |
| Best For | UK freelancers, contractors, and NatWest business banking customers | Sales teams wanting a simple, visual pipeline-focused CRM |
| Our Rating | 4.2/5 | 4.4/5 |
| Mobile App | Limited | Yes |
| Email Marketing | No | No |
| Automation | Limited | Yes |
| Reporting | Basic | Yes |
| Integrations | Limited | Extensive |
| API Access | Limited | Limited |
| Ikaroa Exclusive Discount | N/A | N/A |
FreeAgent vs Pipedrive Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
FreeAgent Pricing
FreeAgent
£24/month
- ✓Unlimited invoices
- ✓Unlimited users
- ✓Expense management
- ✓VAT returns
- ✓Self-assessment
Free with NatWest
£0/month
- ✓All features included
- ✓Free for NatWest/RBS/Ulster Bank business customers
Pipedrive Pricing
Essential
£14/user/month
- ✓Pipeline management
- ✓Deal tracking
- ✓Email integration
Advanced
£29/user/month
- ✓Everything in Essential
- ✓Email automation
- ✓Workflow automation
Professional
£49/user/month
- ✓Everything in Advanced
- ✓Revenue forecasting
- ✓Team management
- ✓Custom fields
Power
£64/user/month
- ✓Everything in Professional
- ✓Phone support
- ✓Project management
Enterprise
£79/user/month
- ✓Everything in Power
- ✓Enhanced security
- ✓Unlimited reports
Not sure which to pick?
Our team has implemented both FreeAgent and Pipedrive for clients. We can help you decide based on your specific needs.
FreeAgent Pros and Cons
✓Pros
- •Free for NatWest/RBS business banking customers
- •Excellent for freelancers and contractors
- •Built-in self-assessment tax filing
- •Time tracking and project management included
- •Clean, friendly interface
✗Cons
- •Only one pricing tier (can be expensive if not a NatWest customer)
- •Limited inventory management
- •Fewer integrations than Xero
- •Not ideal for larger or more complex businesses
- •Reporting is basic compared to QuickBooks
Pipedrive Pros and Cons
✓Pros
- •Beautiful, intuitive visual pipeline
- •Very easy to set up and use
- •Excellent mobile app
- •Good value for money
- •Built-in calling features
✗Cons
- •Limited marketing features
- •Reporting could be more advanced
- •No free plan available
- •Email integration can be clunky
- •Limited customer support features
Our Verdict: FreeAgent vs Pipedrive
Both FreeAgent and Pipedrive are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose FreeAgent if you need UK freelancers, contractors, and NatWest business banking customers. With a starting price of £24/month and a rating of 4.2/5, it offers free for natwest/rbs business banking customers.
Choose Pipedrive if you need Sales teams wanting a simple, visual pipeline-focused CRM. Starting at £14/user/month with a 4.4/5 rating, it excels at beautiful, intuitive visual pipeline.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
🎁 Get either product at a discount through Ikaroa Partners
Consider Open Doors Instead
Why choose between FreeAgent and Pipedrive? Open Doors gives you the best features of both in one platform, for less. It is an all-in-one CRM with email marketing, SMS, funnels, booking, invoicing, automation, and more, starting at just £97/month with unlimited contacts.
Need implementation help?
Ikaroa can set up FreeAgent or Pipedrive for your business, migrate your data, and train your team. We have done it dozens of times.
Free consultation. No obligation.