Gusto vs Klaviyo
A detailed, side-by-side comparison of Gusto and Klaviyo. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team · Last updated: March 2026
Quick Verdict
Klaviyo edges ahead overall with a rating of 4.5/5. However, Gusto (4.3/5) may be the better fit if you prioritise US-based small businesses wanting simple, full-service payroll with benefits administration. Read on for the full breakdown.
Gusto vs Klaviyo at a Glance
Gusto
★ 4.3Gusto is a modern payroll and HR platform that simplifies paying employees, filing taxes, and managing benefits. Known for its delightful user experience and full-service payroll, it handles everything from direct deposits and tax filings to health insurance and retirement plans. Primarily focused on the US market.
Starting from: £30/month + £5/person
Best for: US-based small businesses wanting simple, full-service payroll with benefits administration
Read full review →Klaviyo
★ 4.5Klaviyo is the email and SMS marketing platform of choice for e-commerce businesses. Deeply integrated with Shopify, WooCommerce, and other e-commerce platforms, it uses customer data to power highly personalised email and SMS campaigns that drive revenue. Known for its powerful segmentation, predictive analytics, and revenue attribution.
Starting from: £0/month
Best for: E-commerce businesses wanting data-driven email and SMS marketing
Read full review →Gusto vs Klaviyo Feature Comparison
Here is how Gusto and Klaviyo compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | Gusto | Klaviyo |
|---|---|---|
| Free Plan Available | No | Yes |
| Starting Price | £30/month + £5/person | £0/month |
| Best For | US-based small businesses wanting simple, full-service payroll with benefits administration | E-commerce businesses wanting data-driven email and SMS marketing |
| Our Rating | 4.3/5 | 4.5/5 |
| Mobile App | Yes | Limited |
| Email Marketing | No | No |
| Automation | Limited | Yes |
| Reporting | Yes | Basic |
| Integrations | Limited | Limited |
| API Access | Limited | Limited |
| Ikaroa Exclusive Discount | N/A | N/A |
Gusto vs Klaviyo Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
Gusto Pricing
Simple
£30/month + £5/person
- ✓Full-service payroll
- ✓Employee self-service
- ✓Health benefits
- ✓2-day direct deposit
Plus
£55/month + £8/person
- ✓Everything in Simple
- ✓Next-day direct deposit
- ✓Time tracking
- ✓PTO management
- ✓Hiring tools
Premium
Custom
- ✓Everything in Plus
- ✓Dedicated support
- ✓HR Resource Centre
- ✓Compliance alerts
- ✓Performance reviews
Klaviyo Pricing
Free
£0/month
- ✓250 contacts
- ✓500 email sends
- ✓150 SMS credits
- ✓Core features
£16/month
- ✓500 contacts
- ✓5,000 emails
- ✓A/B testing
- ✓Automation flows
Email & SMS
£52/month
- ✓500 contacts
- ✓5,000 emails
- ✓1,250 SMS credits
- ✓Automated SMS flows
Not sure which to pick?
Our team has implemented both Gusto and Klaviyo for clients. We can help you decide based on your specific needs.
Gusto Pros and Cons
✓Pros
- •Excellent, user-friendly interface
- •Full-service payroll (they handle tax filings)
- •Built-in benefits administration
- •Good hiring and onboarding tools
- •Affordable for small businesses
✗Cons
- •Primarily US-focused (limited international)
- •No UK payroll currently
- •Per-person pricing increases with headcount
- •Limited HR features on Simple plan
- •Benefits are US-specific
Klaviyo Pros and Cons
✓Pros
- •Best-in-class e-commerce integrations
- •Powerful predictive analytics and segmentation
- •Excellent revenue attribution reporting
- •Deep Shopify integration
- •Strong template library for e-commerce
✗Cons
- •Expensive as contact list grows
- •Steep learning curve for beginners
- •Overkill for non-e-commerce businesses
- •Free plan is very limited
- •SMS pricing can add up quickly
Our Verdict: Gusto vs Klaviyo
Both Gusto and Klaviyo are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose Gusto if you need US-based small businesses wanting simple, full-service payroll with benefits administration. With a starting price of £30/month + £5/person and a rating of 4.3/5, it offers excellent, user-friendly interface.
Choose Klaviyo if you need E-commerce businesses wanting data-driven email and SMS marketing. Starting at £0/month with a 4.5/5 rating, it excels at best-in-class e-commerce integrations.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
🎁 Get either product at a discount through Ikaroa Partners
Consider Open Doors Instead
Why choose between Gusto and Klaviyo? Open Doors gives you the best features of both in one platform, for less. It is an all-in-one CRM with email marketing, SMS, funnels, booking, invoicing, automation, and more, starting at just £97/month with unlimited contacts.
Need implementation help?
Ikaroa can set up Gusto or Klaviyo for your business, migrate your data, and train your team. We have done it dozens of times.
Free consultation. No obligation.