Klaviyo vs Pardot
A detailed, side-by-side comparison of Klaviyo and Pardot. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team · Last updated: March 2026
Quick Verdict
Klaviyo edges ahead overall with a rating of 4.5/5. However, Pardot (4/5) may be the better fit if you prioritise Salesforce customers wanting native B2B marketing automation. Read on for the full breakdown.
Klaviyo vs Pardot at a Glance
Klaviyo
★ 4.5Klaviyo is the email and SMS marketing platform of choice for e-commerce businesses. Deeply integrated with Shopify, WooCommerce, and other e-commerce platforms, it uses customer data to power highly personalised email and SMS campaigns that drive revenue. Known for its powerful segmentation, predictive analytics, and revenue attribution.
Starting from: £0/month
Best for: E-commerce businesses wanting data-driven email and SMS marketing
Read full review →Pardot
★ 4Pardot (now Marketing Cloud Account Engagement by Salesforce) is a B2B marketing automation platform deeply integrated with Salesforce CRM. It offers lead generation, email marketing, lead scoring, ROI reporting, and AI-powered insights. The natural choice for businesses already invested in the Salesforce ecosystem.
Starting from: £1,000/month
Best for: Salesforce customers wanting native B2B marketing automation
Read full review →Klaviyo vs Pardot Feature Comparison
Here is how Klaviyo and Pardot compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | Klaviyo | Pardot |
|---|---|---|
| Free Plan Available | Yes | No |
| Starting Price | £0/month | £1,000/month |
| Best For | E-commerce businesses wanting data-driven email and SMS marketing | Salesforce customers wanting native B2B marketing automation |
| Our Rating | 4.5/5 | 4/5 |
| Mobile App | Limited | Limited |
| Email Marketing | No | Yes |
| Automation | Yes | Limited |
| Reporting | Basic | Yes |
| Integrations | Limited | Limited |
| API Access | Limited | Limited |
| Ikaroa Exclusive Discount | N/A | N/A |
Klaviyo vs Pardot Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
Klaviyo Pricing
Free
£0/month
- ✓250 contacts
- ✓500 email sends
- ✓150 SMS credits
- ✓Core features
£16/month
- ✓500 contacts
- ✓5,000 emails
- ✓A/B testing
- ✓Automation flows
Email & SMS
£52/month
- ✓500 contacts
- ✓5,000 emails
- ✓1,250 SMS credits
- ✓Automated SMS flows
Pardot Pricing
Growth
£1,000/month
- ✓10,000 contacts
- ✓Email marketing
- ✓Lead scoring
- ✓ROI reporting
Plus
£2,000/month
- ✓10,000 contacts
- ✓A/B testing
- ✓Google Ads integration
- ✓Advanced analytics
Advanced
£3,000/month
- ✓10,000 contacts
- ✓AI-powered insights
- ✓Custom objects
- ✓Developer sandbox
Premium
£13,000/month
- ✓75,000 contacts
- ✓Predictive analytics
- ✓Premier support
- ✓Custom implementation
Not sure which to pick?
Our team has implemented both Klaviyo and Pardot for clients. We can help you decide based on your specific needs.
Klaviyo Pros and Cons
✓Pros
- •Best-in-class e-commerce integrations
- •Powerful predictive analytics and segmentation
- •Excellent revenue attribution reporting
- •Deep Shopify integration
- •Strong template library for e-commerce
✗Cons
- •Expensive as contact list grows
- •Steep learning curve for beginners
- •Overkill for non-e-commerce businesses
- •Free plan is very limited
- •SMS pricing can add up quickly
Pardot Pros and Cons
✓Pros
- •Deepest Salesforce CRM integration available
- •Excellent lead scoring and grading
- •Strong ROI reporting
- •AI-powered insights (Einstein)
- •Proven enterprise platform
✗Cons
- •Very expensive
- •Requires Salesforce CRM (additional cost)
- •Complex to set up and manage
- •Interface feels dated
- •Steep learning curve
Our Verdict: Klaviyo vs Pardot
Both Klaviyo and Pardot are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose Klaviyo if you need E-commerce businesses wanting data-driven email and SMS marketing. With a starting price of £0/month and a rating of 4.5/5, it offers best-in-class e-commerce integrations.
Choose Pardot if you need Salesforce customers wanting native B2B marketing automation. Starting at £1,000/month with a 4/5 rating, it excels at deepest salesforce crm integration available.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
🎁 Get either product at a discount through Ikaroa Partners
Consider Open Doors Instead
Why choose between Klaviyo and Pardot? Open Doors gives you the best features of both in one platform, for less. It is an all-in-one CRM with email marketing, SMS, funnels, booking, invoicing, automation, and more, starting at just £97/month with unlimited contacts.
Need implementation help?
Ikaroa can set up Klaviyo or Pardot for your business, migrate your data, and train your team. We have done it dozens of times.
Free consultation. No obligation.