Less Annoying CRM vs LiveChat
A detailed, side-by-side comparison of Less Annoying CRM and LiveChat. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team · Last updated: March 2026
Quick Verdict
Less Annoying CRM edges ahead overall with a rating of 4.5/5. However, LiveChat (4.1/5) may be the better fit if you prioritise Businesses wanting the best possible live chat experience for website visitors. Read on for the full breakdown.
Less Annoying CRM vs LiveChat at a Glance
Less Annoying CRM
★ 4.5True to its name, Less Annoying CRM keeps things simple. One plan, one price, no upsells. Designed specifically for small businesses that find most CRMs too complex.
Starting from: £13/user/month
Best for: Small businesses and solopreneurs wanting the simplest possible CRM
Read full review →LiveChat
★ 4.1LiveChat is a dedicated live chat platform that helps businesses communicate with website visitors in real time. Unlike broader helpdesk tools, LiveChat focuses exclusively on delivering the best possible chat experience with features like chat routing, canned responses, file sharing, and detailed analytics.
Starting from: £16/agent/month
Best for: Businesses wanting the best possible live chat experience for website visitors
Read full review →Less Annoying CRM vs LiveChat Feature Comparison
Here is how Less Annoying CRM and LiveChat compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | Less Annoying CRM | LiveChat |
|---|---|---|
| Free Plan Available | No | No |
| Starting Price | £13/user/month | £16/agent/month |
| Best For | Small businesses and solopreneurs wanting the simplest possible CRM | Businesses wanting the best possible live chat experience for website visitors |
| Our Rating | 4.5/5 | 4.1/5 |
| Mobile App | Limited | Yes |
| Email Marketing | No | No |
| Automation | Limited | Limited |
| Reporting | Yes | Basic |
| Integrations | Limited | Limited |
| API Access | Limited | Limited |
| Ikaroa Exclusive Discount | N/A | N/A |
Less Annoying CRM vs LiveChat Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
Less Annoying CRM Pricing
Standard
£13/user/month
- ✓Unlimited contacts
- ✓Pipeline management
- ✓Task management
- ✓Calendar
- ✓Email logging
- ✓Customisation
LiveChat Pricing
Starter
£16/agent/month
- ✓60-day chat history
- ✓Basic widget customisation
- ✓Ticketing system
- ✓Data security
Team
£29/agent/month
- ✓Unlimited history
- ✓Full customisation
- ✓Basic reporting
- ✓Agent groups
Business
£42/agent/month
- ✓Advanced reporting
- ✓Staffing prediction
- ✓Work scheduler
- ✓Apple Business Chat
Enterprise
Custom
- ✓Dedicated account manager
- ✓Product training
- ✓Security assistance
- ✓HIPAA compliance
Not sure which to pick?
Our team has implemented both Less Annoying CRM and LiveChat for clients. We can help you decide based on your specific needs.
Less Annoying CRM Pros and Cons
✓Pros
- •Incredibly simple to use
- •One transparent price, no tiers or upsells
- •Excellent customer support (real humans)
- •14-day free trial, no credit card needed
- •Perfect for CRM beginners
✗Cons
- •Very basic feature set
- •No marketing automation
- •No mobile app (mobile web only)
- •Limited integrations
- •Not suitable as you scale beyond a small team
LiveChat Pros and Cons
✓Pros
- •Best-in-class live chat experience
- •Fast, reliable chat widget
- •Excellent analytics and reporting
- •200+ integrations
- •Good mobile app for agents
✗Cons
- •Focused on chat only (no full helpdesk)
- •Per-agent pricing adds up
- •Chatbot is a separate product (ChatBot)
- •No knowledge base included
- •Limited email support capabilities
Our Verdict: Less Annoying CRM vs LiveChat
Both Less Annoying CRM and LiveChat are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose Less Annoying CRM if you need Small businesses and solopreneurs wanting the simplest possible CRM. With a starting price of £13/user/month and a rating of 4.5/5, it offers incredibly simple to use.
Choose LiveChat if you need Businesses wanting the best possible live chat experience for website visitors. Starting at £16/agent/month with a 4.1/5 rating, it excels at best-in-class live chat experience.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
🎁 Get either product at a discount through Ikaroa Partners
Consider Open Doors Instead
Why choose between Less Annoying CRM and LiveChat? Open Doors gives you the best features of both in one platform, for less. It is an all-in-one CRM with email marketing, SMS, funnels, booking, invoicing, automation, and more, starting at just £97/month with unlimited contacts.
Need implementation help?
Ikaroa can set up Less Annoying CRM or LiveChat for your business, migrate your data, and train your team. We have done it dozens of times.
Free consultation. No obligation.