Ahrefs vs Freshworks CRM
A detailed, side-by-side comparison of Ahrefs and Freshworks CRM. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team · Last updated: March 2026
Quick Verdict
Ahrefs edges ahead overall with a rating of 4.5/5. However, Freshworks CRM (4.2/5) may be the better fit if you prioritise Growing businesses wanting a modern CRM with built-in communication tools. Read on for the full breakdown.
Ahrefs vs Freshworks CRM at a Glance
Ahrefs
★ 4.5Ahrefs is a leading SEO toolset known for having the most comprehensive backlink index on the web. It offers site exploration, keyword research, content analysis, rank tracking, and site auditing. Popular with SEO professionals for its data accuracy, intuitive interface, and powerful backlink analysis capabilities.
Starting from: £79/month
Best for: SEO professionals wanting the best backlink analysis and keyword research tools
Read full review →Freshworks CRM
★ 4.2Freshworks (formerly Freshsales) offers a modern, AI-powered CRM with a clean interface. Part of the Freshworks suite that includes helpdesk and marketing tools.
Starting from: £0/month
Best for: Growing businesses wanting a modern CRM with built-in communication tools
Read full review →Ahrefs vs Freshworks CRM Feature Comparison
Here is how Ahrefs and Freshworks CRM compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | Ahrefs | Freshworks CRM |
|---|---|---|
| Free Plan Available | No | Yes |
| Starting Price | £79/month | £0/month |
| Best For | SEO professionals wanting the best backlink analysis and keyword research tools | Growing businesses wanting a modern CRM with built-in communication tools |
| Our Rating | 4.5/5 | 4.2/5 |
| Mobile App | Limited | Yes |
| Email Marketing | No | No |
| Automation | Limited | Yes |
| Reporting | Basic | Yes |
| Integrations | Limited | Limited |
| API Access | Limited | Limited |
| Ikaroa Exclusive Discount | N/A | N/A |
Ahrefs vs Freshworks CRM Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
Ahrefs Pricing
Lite
£79/month
- ✓5 projects
- ✓750 tracked keywords
- ✓Site audit (10,000 pages)
- ✓Site explorer
Standard
£169/month
- ✓20 projects
- ✓2,000 tracked keywords
- ✓Site audit (500,000 pages)
- ✓Content explorer
Advanced
£319/month
- ✓50 projects
- ✓5,000 tracked keywords
- ✓Dashboard 2.0
- ✓Looker Studio integration
Enterprise
£839/month
- ✓100 projects
- ✓10,000 tracked keywords
- ✓API access
- ✓SSO
Freshworks CRM Pricing
Free
£0/month
- ✓Contact management
- ✓Built-in phone
- ✓Built-in email
- ✓Mobile app
Growth
£12/user/month
- ✓Everything in Free
- ✓Visual pipeline
- ✓AI lead scoring
- ✓Sequences
Pro
£33/user/month
- ✓Everything in Growth
- ✓Multiple pipelines
- ✓Time-based workflows
- ✓AI insights
Enterprise
£55/user/month
- ✓Everything in Pro
- ✓Custom modules
- ✓AI forecasting
- ✓Audit logs
Not sure which to pick?
Our team has implemented both Ahrefs and Freshworks CRM for clients. We can help you decide based on your specific needs.
Ahrefs Pros and Cons
✓Pros
- •Best backlink index in the industry
- •Excellent data accuracy and freshness
- •Intuitive, clean interface
- •Powerful content explorer for research
- •Regular new features and updates
✗Cons
- •Expensive for individuals and small businesses
- •No free plan (only limited free tools)
- •Per-user pricing adds cost
- •Less comprehensive PPC tools than Semrush
- •Reporting is less flexible than Semrush
Freshworks CRM Pros and Cons
✓Pros
- •Clean, modern interface
- •Built-in phone and email (no extra tools needed)
- •Good AI features with Freddy
- •Competitive pricing
- •Free plan available
✗Cons
- •Smaller integration marketplace
- •Less established than HubSpot or Salesforce
- •Limited marketing automation on lower tiers
- •Reporting could be deeper
- •Occasional performance issues
Our Verdict: Ahrefs vs Freshworks CRM
Both Ahrefs and Freshworks CRM are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose Ahrefs if you need SEO professionals wanting the best backlink analysis and keyword research tools. With a starting price of £79/month and a rating of 4.5/5, it offers best backlink index in the industry.
Choose Freshworks CRM if you need Growing businesses wanting a modern CRM with built-in communication tools. Starting at £0/month with a 4.2/5 rating, it excels at clean, modern interface.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
🎁 Get either product at a discount through Ikaroa Partners
Consider Open Doors Instead
Why choose between Ahrefs and Freshworks CRM? Open Doors gives you the best features of both in one platform, for less. It is an all-in-one CRM with email marketing, SMS, funnels, booking, invoicing, automation, and more, starting at just £97/month with unlimited contacts.
Need implementation help?
Ikaroa can set up Ahrefs or Freshworks CRM for your business, migrate your data, and train your team. We have done it dozens of times.
Free consultation. No obligation.