Autopilot vs Klaviyo
A detailed, side-by-side comparison of Autopilot and Klaviyo. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team · Last updated: March 2026
Quick Verdict
Klaviyo edges ahead overall with a rating of 4.5/5. However, Autopilot (4/5) may be the better fit if you prioritise Marketing teams wanting visual automation with built-in customer data platform. Read on for the full breakdown.
Autopilot vs Klaviyo at a Glance
Autopilot
★ 4Autopilot (now Ortto) is a visual marketing automation platform that combines customer data, messaging, and analytics. Known for its beautiful visual journey builder that makes creating complex automation workflows intuitive. It connects customer data from multiple sources to power personalised multi-channel campaigns.
Starting from: £449/month
Best for: Marketing teams wanting visual automation with built-in customer data platform
Read full review →Klaviyo
★ 4.5Klaviyo is the email and SMS marketing platform of choice for e-commerce businesses. Deeply integrated with Shopify, WooCommerce, and other e-commerce platforms, it uses customer data to power highly personalised email and SMS campaigns that drive revenue. Known for its powerful segmentation, predictive analytics, and revenue attribution.
Starting from: £0/month
Best for: E-commerce businesses wanting data-driven email and SMS marketing
Read full review →Autopilot vs Klaviyo Feature Comparison
Here is how Autopilot and Klaviyo compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | Autopilot | Klaviyo |
|---|---|---|
| Free Plan Available | No | Yes |
| Starting Price | £449/month | £0/month |
| Best For | Marketing teams wanting visual automation with built-in customer data platform | E-commerce businesses wanting data-driven email and SMS marketing |
| Our Rating | 4/5 | 4.5/5 |
| Mobile App | Limited | Limited |
| Email Marketing | Yes | No |
| Automation | Limited | Yes |
| Reporting | Yes | Basic |
| Integrations | Extensive | Limited |
| API Access | Limited | Limited |
| Ikaroa Exclusive Discount | N/A | N/A |
Autopilot vs Klaviyo Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
Autopilot Pricing
Professional
£449/month
- ✓5,000 contacts
- ✓Email, SMS, in-app
- ✓Journey builder
- ✓Analytics
Business
£899/month
- ✓10,000 contacts
- ✓Advanced segmentation
- ✓Custom events
- ✓Dedicated IP
Enterprise
Custom
- ✓Custom contacts
- ✓Priority support
- ✓Custom integrations
- ✓SLA
Klaviyo Pricing
Free
£0/month
- ✓250 contacts
- ✓500 email sends
- ✓150 SMS credits
- ✓Core features
£16/month
- ✓500 contacts
- ✓5,000 emails
- ✓A/B testing
- ✓Automation flows
Email & SMS
£52/month
- ✓500 contacts
- ✓5,000 emails
- ✓1,250 SMS credits
- ✓Automated SMS flows
Not sure which to pick?
Our team has implemented both Autopilot and Klaviyo for clients. We can help you decide based on your specific needs.
Autopilot Pros and Cons
✓Pros
- •Beautiful, intuitive visual journey builder
- •Combines CDP with automation
- •Multi-channel messaging (email, SMS, in-app)
- •Good analytics and attribution
- •Clean, modern interface
✗Cons
- •Expensive for the contact limits
- •Smaller integration ecosystem
- •Less well-known than HubSpot or ActiveCampaign
- •Limited CRM functionality
- •Rebranding to Ortto caused confusion
Klaviyo Pros and Cons
✓Pros
- •Best-in-class e-commerce integrations
- •Powerful predictive analytics and segmentation
- •Excellent revenue attribution reporting
- •Deep Shopify integration
- •Strong template library for e-commerce
✗Cons
- •Expensive as contact list grows
- •Steep learning curve for beginners
- •Overkill for non-e-commerce businesses
- •Free plan is very limited
- •SMS pricing can add up quickly
Our Verdict: Autopilot vs Klaviyo
Both Autopilot and Klaviyo are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose Autopilot if you need Marketing teams wanting visual automation with built-in customer data platform. With a starting price of £449/month and a rating of 4/5, it offers beautiful, intuitive visual journey builder.
Choose Klaviyo if you need E-commerce businesses wanting data-driven email and SMS marketing. Starting at £0/month with a 4.5/5 rating, it excels at best-in-class e-commerce integrations.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
🎁 Get either product at a discount through Ikaroa Partners
Consider Open Doors Instead
Why choose between Autopilot and Klaviyo? Open Doors gives you the best features of both in one platform, for less. It is an all-in-one CRM with email marketing, SMS, funnels, booking, invoicing, automation, and more, starting at just £97/month with unlimited contacts.
Need implementation help?
Ikaroa can set up Autopilot or Klaviyo for your business, migrate your data, and train your team. We have done it dozens of times.
Free consultation. No obligation.