Gorgias vs Less Annoying CRM
A detailed, side-by-side comparison of Gorgias and Less Annoying CRM. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team · Last updated: March 2026
Quick Verdict
Less Annoying CRM edges ahead overall with a rating of 4.5/5. However, Gorgias (4.2/5) may be the better fit if you prioritise E-commerce businesses wanting support helpdesk with deep Shopify integration. Read on for the full breakdown.
Gorgias vs Less Annoying CRM at a Glance
Gorgias
★ 4.2Gorgias is a customer support helpdesk built specifically for e-commerce businesses. Deeply integrated with Shopify, BigCommerce, and WooCommerce, it lets support agents view order history, process refunds, and modify orders directly from the helpdesk. Known for its e-commerce automation and revenue tracking.
Starting from: £8/month
Best for: E-commerce businesses wanting support helpdesk with deep Shopify integration
Read full review →Less Annoying CRM
★ 4.5True to its name, Less Annoying CRM keeps things simple. One plan, one price, no upsells. Designed specifically for small businesses that find most CRMs too complex.
Starting from: £13/user/month
Best for: Small businesses and solopreneurs wanting the simplest possible CRM
Read full review →Gorgias vs Less Annoying CRM Feature Comparison
Here is how Gorgias and Less Annoying CRM compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | Gorgias | Less Annoying CRM |
|---|---|---|
| Free Plan Available | No | No |
| Starting Price | £8/month | £13/user/month |
| Best For | E-commerce businesses wanting support helpdesk with deep Shopify integration | Small businesses and solopreneurs wanting the simplest possible CRM |
| Our Rating | 4.2/5 | 4.5/5 |
| Mobile App | Limited | Limited |
| Email Marketing | No | No |
| Automation | Yes | Limited |
| Reporting | Yes | Yes |
| Integrations | Limited | Limited |
| API Access | Limited | Limited |
| Ikaroa Exclusive Discount | N/A | N/A |
Gorgias vs Less Annoying CRM Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
Gorgias Pricing
Starter
£8/month
- ✓50 tickets/month
- ✓3 seats
- ✓Shopify integration
- ✓Live chat
Basic
£50/month
- ✓300 tickets/month
- ✓500 seats
- ✓Automation
- ✓Knowledge base
Pro
£290/month
- ✓2,000 tickets/month
- ✓500 seats
- ✓Revenue statistics
- ✓Custom fields
Advanced
£595/month
- ✓5,000 tickets/month
- ✓500 seats
- ✓Dedicated manager
- ✓Custom onboarding
Less Annoying CRM Pricing
Standard
£13/user/month
- ✓Unlimited contacts
- ✓Pipeline management
- ✓Task management
- ✓Calendar
- ✓Email logging
- ✓Customisation
Not sure which to pick?
Our team has implemented both Gorgias and Less Annoying CRM for clients. We can help you decide based on your specific needs.
Gorgias Pros and Cons
✓Pros
- •Purpose-built for e-commerce
- •Deep Shopify integration
- •Order management from within tickets
- •Revenue attribution for support
- •Strong automation for common queries
✗Cons
- •Per-ticket pricing can be unpredictable
- •Expensive for high-volume support
- •Limited use outside e-commerce
- •Knowledge base is basic
- •Reporting needs improvement
Less Annoying CRM Pros and Cons
✓Pros
- •Incredibly simple to use
- •One transparent price, no tiers or upsells
- •Excellent customer support (real humans)
- •14-day free trial, no credit card needed
- •Perfect for CRM beginners
✗Cons
- •Very basic feature set
- •No marketing automation
- •No mobile app (mobile web only)
- •Limited integrations
- •Not suitable as you scale beyond a small team
Our Verdict: Gorgias vs Less Annoying CRM
Both Gorgias and Less Annoying CRM are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose Gorgias if you need E-commerce businesses wanting support helpdesk with deep Shopify integration. With a starting price of £8/month and a rating of 4.2/5, it offers purpose-built for e-commerce.
Choose Less Annoying CRM if you need Small businesses and solopreneurs wanting the simplest possible CRM. Starting at £13/user/month with a 4.5/5 rating, it excels at incredibly simple to use.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
🎁 Get either product at a discount through Ikaroa Partners
Consider Open Doors Instead
Why choose between Gorgias and Less Annoying CRM? Open Doors gives you the best features of both in one platform, for less. It is an all-in-one CRM with email marketing, SMS, funnels, booking, invoicing, automation, and more, starting at just £97/month with unlimited contacts.
Need implementation help?
Ikaroa can set up Gorgias or Less Annoying CRM for your business, migrate your data, and train your team. We have done it dozens of times.
Free consultation. No obligation.