Klaviyo vs Omnisend
A detailed, side-by-side comparison of Klaviyo and Omnisend. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team · Last updated: March 2026
Quick Verdict
Klaviyo edges ahead overall with a rating of 4.5/5. However, Omnisend (4.2/5) may be the better fit if you prioritise E-commerce businesses wanting affordable multi-channel marketing automation. Read on for the full breakdown.
Klaviyo vs Omnisend at a Glance
Klaviyo
★ 4.5Klaviyo is the email and SMS marketing platform of choice for e-commerce businesses. Deeply integrated with Shopify, WooCommerce, and other e-commerce platforms, it uses customer data to power highly personalised email and SMS campaigns that drive revenue. Known for its powerful segmentation, predictive analytics, and revenue attribution.
Starting from: £0/month
Best for: E-commerce businesses wanting data-driven email and SMS marketing
Read full review →Omnisend
★ 4.2Omnisend is a marketing automation platform built for e-commerce businesses. It combines email marketing, SMS, push notifications, and automation workflows with deep e-commerce integrations. Known for its pre-built automation workflows designed specifically for online stores, including abandoned cart, welcome series, and browse abandonment.
Starting from: £0/month
Best for: E-commerce businesses wanting affordable multi-channel marketing automation
Read full review →Klaviyo vs Omnisend Feature Comparison
Here is how Klaviyo and Omnisend compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | Klaviyo | Omnisend |
|---|---|---|
| Free Plan Available | Yes | Yes |
| Starting Price | £0/month | £0/month |
| Best For | E-commerce businesses wanting data-driven email and SMS marketing | E-commerce businesses wanting affordable multi-channel marketing automation |
| Our Rating | 4.5/5 | 4.2/5 |
| Mobile App | Limited | Limited |
| Email Marketing | No | Yes |
| Automation | Yes | Yes |
| Reporting | Basic | Yes |
| Integrations | Limited | Limited |
| API Access | Limited | Limited |
| Ikaroa Exclusive Discount | N/A | N/A |
Klaviyo vs Omnisend Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
Klaviyo Pricing
Free
£0/month
- ✓250 contacts
- ✓500 email sends
- ✓150 SMS credits
- ✓Core features
£16/month
- ✓500 contacts
- ✓5,000 emails
- ✓A/B testing
- ✓Automation flows
Email & SMS
£52/month
- ✓500 contacts
- ✓5,000 emails
- ✓1,250 SMS credits
- ✓Automated SMS flows
Omnisend Pricing
Free
£0/month
- ✓250 contacts
- ✓500 emails/month
- ✓60 SMS
- ✓Pre-built workflows
Standard
£13/month
- ✓500 contacts
- ✓6,000 emails/month
- ✓60 SMS
- ✓Advanced automation
Pro
£52/month
- ✓2,500 contacts
- ✓Unlimited emails
- ✓3,933 SMS
- ✓Advanced reporting
- ✓Priority support
Not sure which to pick?
Our team has implemented both Klaviyo and Omnisend for clients. We can help you decide based on your specific needs.
Klaviyo Pros and Cons
✓Pros
- •Best-in-class e-commerce integrations
- •Powerful predictive analytics and segmentation
- •Excellent revenue attribution reporting
- •Deep Shopify integration
- •Strong template library for e-commerce
✗Cons
- •Expensive as contact list grows
- •Steep learning curve for beginners
- •Overkill for non-e-commerce businesses
- •Free plan is very limited
- •SMS pricing can add up quickly
Omnisend Pros and Cons
✓Pros
- •Purpose-built for e-commerce
- •Pre-built automation workflows save time
- •Multi-channel (email, SMS, push)
- •Good Shopify and WooCommerce integrations
- •Affordable for small stores
✗Cons
- •Less useful for non-e-commerce businesses
- •SMS credits limited on lower plans
- •Template designs could be more modern
- •Reporting is basic compared to Klaviyo
- •Free plan is very limited
Our Verdict: Klaviyo vs Omnisend
Both Klaviyo and Omnisend are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose Klaviyo if you need E-commerce businesses wanting data-driven email and SMS marketing. With a starting price of £0/month and a rating of 4.5/5, it offers best-in-class e-commerce integrations.
Choose Omnisend if you need E-commerce businesses wanting affordable multi-channel marketing automation. Starting at £0/month with a 4.2/5 rating, it excels at purpose-built for e-commerce.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
🎁 Get either product at a discount through Ikaroa Partners
Consider Open Doors Instead
Why choose between Klaviyo and Omnisend? Open Doors gives you the best features of both in one platform, for less. It is an all-in-one CRM with email marketing, SMS, funnels, booking, invoicing, automation, and more, starting at just £97/month with unlimited contacts.
Need implementation help?
Ikaroa can set up Klaviyo or Omnisend for your business, migrate your data, and train your team. We have done it dozens of times.
Free consultation. No obligation.