Pipedrive vs Smartsheet
A detailed, side-by-side comparison of Pipedrive and Smartsheet. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team · Last updated: March 2026
Quick Verdict
Pipedrive edges ahead overall with a rating of 4.4/5. However, Smartsheet (4/5) may be the better fit if you prioritise Enterprises wanting spreadsheet-familiar work management with automation. Read on for the full breakdown.
Pipedrive vs Smartsheet at a Glance
Pipedrive
★ 4.4A sales-focused CRM built by salespeople, for salespeople. Pipedrive excels at visual pipeline management and is known for its simplicity and ease of use.
Starting from: £14/user/month
Best for: Sales teams wanting a simple, visual pipeline-focused CRM
Read full review →Smartsheet
★ 4Smartsheet is a spreadsheet-like work management platform used by enterprises for project management, reporting, and workflow automation. Can be adapted for CRM use.
Starting from: £6/user/month
Best for: Enterprises wanting spreadsheet-familiar work management with automation
Read full review →Pipedrive vs Smartsheet Feature Comparison
Here is how Pipedrive and Smartsheet compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | Pipedrive | Smartsheet |
|---|---|---|
| Free Plan Available | No | No |
| Starting Price | £14/user/month | £6/user/month |
| Best For | Sales teams wanting a simple, visual pipeline-focused CRM | Enterprises wanting spreadsheet-familiar work management with automation |
| Our Rating | 4.4/5 | 4/5 |
| Mobile App | Yes | Yes |
| Email Marketing | No | No |
| Automation | Yes | Yes |
| Reporting | Yes | Yes |
| Integrations | Extensive | Extensive |
| API Access | Limited | Limited |
| Ikaroa Exclusive Discount | N/A | N/A |
Pipedrive vs Smartsheet Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
Pipedrive Pricing
Essential
£14/user/month
- ✓Pipeline management
- ✓Deal tracking
- ✓Email integration
Advanced
£29/user/month
- ✓Everything in Essential
- ✓Email automation
- ✓Workflow automation
Professional
£49/user/month
- ✓Everything in Advanced
- ✓Revenue forecasting
- ✓Team management
- ✓Custom fields
Power
£64/user/month
- ✓Everything in Professional
- ✓Phone support
- ✓Project management
Enterprise
£79/user/month
- ✓Everything in Power
- ✓Enhanced security
- ✓Unlimited reports
Smartsheet Pricing
Pro
£6/user/month
- ✓Unlimited sheets
- ✓Gantt, grid, card views
- ✓Automations
- ✓Forms
Business
£22/user/month
- ✓Everything in Pro
- ✓Unlimited automations
- ✓Document builder
- ✓Proofing
Enterprise
Custom
- ✓Everything in Business
- ✓WorkApps
- ✓Connectors
- ✓Advanced admin
Not sure which to pick?
Our team has implemented both Pipedrive and Smartsheet for clients. We can help you decide based on your specific needs.
Pipedrive Pros and Cons
✓Pros
- •Beautiful, intuitive visual pipeline
- •Very easy to set up and use
- •Excellent mobile app
- •Good value for money
- •Built-in calling features
✗Cons
- •Limited marketing features
- •Reporting could be more advanced
- •No free plan available
- •Email integration can be clunky
- •Limited customer support features
Smartsheet Pros and Cons
✓Pros
- •Familiar spreadsheet interface
- •Powerful automation engine
- •Good for enterprise workflows
- •Strong reporting and dashboards
- •WorkApps for custom portals
✗Cons
- •Not designed as a CRM
- •Can be expensive for what it offers
- •Interface can feel corporate
- •Steep learning curve for advanced features
- •Limited CRM-specific functionality
Our Verdict: Pipedrive vs Smartsheet
Both Pipedrive and Smartsheet are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose Pipedrive if you need Sales teams wanting a simple, visual pipeline-focused CRM. With a starting price of £14/user/month and a rating of 4.4/5, it offers beautiful, intuitive visual pipeline.
Choose Smartsheet if you need Enterprises wanting spreadsheet-familiar work management with automation. Starting at £6/user/month with a 4/5 rating, it excels at familiar spreadsheet interface.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
🎁 Get either product at a discount through Ikaroa Partners
Consider Open Doors Instead
Why choose between Pipedrive and Smartsheet? Open Doors gives you the best features of both in one platform, for less. It is an all-in-one CRM with email marketing, SMS, funnels, booking, invoicing, automation, and more, starting at just £97/month with unlimited contacts.
Need implementation help?
Ikaroa can set up Pipedrive or Smartsheet for your business, migrate your data, and train your team. We have done it dozens of times.
Free consultation. No obligation.