Constant Contact Review 2026
Reviewed by the Ikaroa team · Last updated: March 2026
Overview
Constant Contact is one of the longest-running email marketing platforms, trusted by small businesses for over 25 years. It offers straightforward email marketing with event management, social media tools, and e-commerce features. Known for excellent customer support and an easy learning curve.
We have been working with Constant Contact across multiple client projects since 1997, and this review reflects our hands-on experience implementing it for businesses of all sizes. Founded in 1995 and headquartered in Waltham, Massachusetts, Constant Contact has established itself as a notable option in the email marketing category.
Starting Price
£10/month
Founded
1995
Headquarters
Waltham, Massachusetts
Our Rating
3.9/5
Constant Contact Key Features
Constant Contact offers a comprehensive feature set that covers the core needs of most businesses in the email marketing space. Here are the standout features we have tested:
Constant Contact Pricing in 2026
Constant Contact pricing starts at £10/month and scales up based on features and team size. Here is a breakdown of every tier:
Constant Contact Pricing
Lite
£10/month
- ✓500 contacts
- ✓10x contact email sends
- ✓Basic automation
- ✓Social posting
Standard
£28/month
- ✓500 contacts
- ✓12x contact email sends
- ✓A/B testing
- ✓Contact segmentation
Premium
£75/month
- ✓500 contacts
- ✓24x contact email sends
- ✓Advanced automation
- ✓Custom segments
- ✓SEO recommendations
Constant Contact Pros and Cons
Based on our experience implementing Constant Contact for clients, here is what we like and what could be better:
✓Pros
- •Excellent customer support (phone, chat, email)
- •Very easy to learn and use
- •Built-in event management tools
- •Good deliverability rates
- •Strong template library
✗Cons
- •More expensive than newer competitors
- •Automation is basic compared to ActiveCampaign
- •Limited A/B testing on lower plans
- •Template editor can feel dated
- •Contact-based pricing gets costly
Who Is Constant Contact Best For?
Small businesses and nonprofits wanting simple, reliable email marketing with great support
In our experience, Constant Contact works particularly well for teams that value excellent customer support (phone, chat, email). If your primary concern is more expensive than newer competitors, you may want to explore alternatives.
Need help implementing this?
Our team at Ikaroa can set up Constant Contact for your business, migrate your data, and train your team.
Constant Contact Alternatives Worth Considering
If Constant Contact does not quite fit your needs, here are some alternatives worth considering:
ActiveCampaign
From £12/month
Brevo
From £0/month
Mailchimp
From £0/month
ConvertKit
From £0/month
Klaviyo
From £0/month
Our Verdict on Constant Contact
Constant Contact earns a solid 3.9/5 in our review. It is a decent choice for small businesses and nonprofits wanting simple, reliable email marketing with great support.
The biggest strengths are excellent customer support (phone, chat, email) and very easy to learn and use. However, you should be aware that more expensive than newer competitors.
If you are not sure whether Constant Contact is the right fit, talk to our team. We have helped hundreds of businesses choose and implement the right software, and we are happy to point you in the right direction.
Alternative to Consider: Open Doors
Before committing to Constant Contact, consider Open Doors. It is an all-in-one platform that includes CRM, email marketing, SMS, sales funnels, booking, invoicing, and automation, all starting at £97/month with unlimited contacts. While Constant Contact starts lower, Open Doors replaces multiple tools you would otherwise need to buy separately.
Need help with Constant Contact?
Ikaroa can implement Constant Contact for your business, migrate your data, and get your team up to speed. We have done it dozens of times.
Free consultation. No obligation.