ClickUp Review 2026
Reviewed by the Ikaroa team · Last updated: March 2026
Overview
ClickUp positions itself as an all-in-one productivity platform. Its CRM capabilities are built on top of a powerful project management foundation with extensive customisation options.
We have been working with ClickUp across multiple client projects since 2019, and this review reflects our hands-on experience implementing it for businesses of all sizes. Founded in 2017 and headquartered in San Diego, California, ClickUp has established itself as a solid option in the project management category.
Starting Price
£0/month
Founded
2017
Headquarters
San Diego, California
Our Rating
4.2/5
ClickUp Key Features
ClickUp offers a comprehensive feature set that covers the core needs of most businesses in the project management space. Here are the standout features we have tested:
ClickUp Pricing in 2026
ClickUp pricing starts at £0/month and scales up based on features and team size. Here is a breakdown of every tier:
ClickUp Pricing
Free
£0/month
- ✓Unlimited tasks
- ✓Collaborative docs
- ✓Whiteboards
- ✓100MB storage
Unlimited
£5/member/month
- ✓Everything in Free
- ✓Unlimited storage
- ✓Integrations
- ✓Dashboards
Business
£12/member/month
- ✓Everything in Unlimited
- ✓Timelines
- ✓Mind maps
- ✓Custom exporting
Enterprise
Custom
- ✓Everything in Business
- ✓White labelling
- ✓Advanced permissions
- ✓Dedicated success manager
ClickUp Pros and Cons
Based on our experience implementing ClickUp for clients, here is what we like and what could be better:
✓Pros
- •Incredibly feature-rich, even on free plan
- •Very affordable paid plans
- •Highly customisable views and workflows
- •Built-in docs and whiteboards
- •Regular feature updates
✗Cons
- •Can be overwhelming due to feature density
- •Performance can lag with large workspaces
- •Learning curve is steep
- •CRM is not its primary function
- •Mobile app less polished than desktop
Who Is ClickUp Best For?
Teams wanting maximum features at minimum cost with CRM-like capabilities
In our experience, ClickUp works particularly well for teams that value incredibly feature-rich, even on free plan. If your primary concern is can be overwhelming due to feature density, you may want to explore alternatives.
Need help implementing this?
Our team at Ikaroa can set up ClickUp for your business, migrate your data, and train your team.
ClickUp Alternatives Worth Considering
If ClickUp does not quite fit your needs, here are some alternatives worth considering:
Monday.com
From £0/month (2 users)
Asana
From £0/month
Notion
From £0/month
Airtable
From £0/month
Wrike
From £0/month
Our Verdict on ClickUp
ClickUp earns a solid 4.2/5 in our review. It is a good choice for teams wanting maximum features at minimum cost with crm-like capabilities.
The biggest strengths are incredibly feature-rich, even on free plan and very affordable paid plans. However, you should be aware that can be overwhelming due to feature density.
If you are not sure whether ClickUp is the right fit, talk to our team. We have helped hundreds of businesses choose and implement the right software, and we are happy to point you in the right direction.
Alternative to Consider: Open Doors
Before committing to ClickUp, consider Open Doors. It is an all-in-one platform that includes CRM, email marketing, SMS, sales funnels, booking, invoicing, and automation, all starting at £97/month with unlimited contacts. That could save you a significant amount compared to ClickUp, especially as your needs grow.
Need help with ClickUp?
Ikaroa can implement ClickUp for your business, migrate your data, and get your team up to speed. We have done it dozens of times.
Free consultation. No obligation.